In its ongoing pursuit of academic excellence and quality assurance, Mindanao State University – General Santos, through its Quality Assurance Management Services Office (QuAMSO), launched the ISO 21001:2018 Educational Organizations Management System (EOMS) Awareness, Documentation & Audit Course Training Workshop from May 26 to 29, 2025.
QuAMSO Director Dr. Monsour A. Pelmin officially opened the program, underscoring the importance of readiness and proactive quality assurance. “This workshop is a key step in preparing our university’s academic and administrative sectors for ISO 21001:2018 compliance,” Dr. Pelmin said. “It equips us with the knowledge and tools to embed quality at all levels of our operations.”
“These topics are incredibly relevant,” shared Dr. Josh Elisha Octura, faculty from the College of Agriculture. “Through this workshop, I expect that we will not just learn the standards—but we will prepare ourselves to build systems that genuinely improve the quality of education we offer.”
The workshop featured technical sessions facilitated by certified trainers from TUV Rheinland. Mr. Ronaldo Daracan led the first two days, covering foundational concepts of the ISO 21001:2018 standard. Prof. Christian Bryan Bustamante took over on Days 3 and 4, exploring advanced topics such as documentation management, clause study workshops, and internal audit simulations.
Participants examined key components of EOMS, including SMART objective setting, risk assessment and treatment, documentation requirements, and internal audit procedures. Clause study workshops and hands-on exercises were integrated to reinforce understanding and promote collaborative learning.
The program concluded with a final assessment to evaluate participants’ mastery of essential elements, particularly the internal audit process—a critical requirement for achieving and maintaining ISO 21001:2018 certification.
Beyond technical compliance, the training underscored the role of quality documentation and continuous improvement in institutional growth. It marked another milestone in MSU-General Santos’s broader commitment to elevating academic standards and aligning with international best practices.
